One primary goal for routine requests is to retain _______ with the recipient.Multiple Choiceefficiencycredibilitygoodwillemotional distanceproper protocol

Break Down the Problem

1. Identify the goal mentioned in the question.
2. Analyze the context of routine requests and their purpose.
3. Evaluate each of the answer choices given.

Relevant Concepts

• Efficiency: Relates to completing tasks swiftly and effectively.
• Credibility: Refers to the trustworthiness or believability of the sender.
• Goodwill: Implies fostering a positive relationship or rapport.
• Emotional Distance: Indicates a lack of emotional connection or warmth.
• Proper Protocol: Involves following established procedures and guidelines.

Analysis and Detail

1. Efficiency: While efficiency is important, it does not directly correlate with retaining a relationship.
2. Credibility: Building credibility is essential, but it focuses more on trust rather than the relationship aspect.
3. Goodwill: This directly relates to maintaining a positive connection and ensuring the recipient feels valued.
4. Emotional Distance: This is opposite to what is desired in routine requests as it implies a lack of connection.
5. Proper Protocol: Though important, it is more about procedure rather than relationship retention.

Verify and Summarize

The goal of routine requests is primarily to foster a positive, cooperative environment with the recipient. Therefore, the term that best fits in this context is goodwill since it emphasizes the importance of maintaining a positive rapport.

Final Answer

goodwill