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How might Doris Radcliff deal with employee morale in light of the extremely high pay demanded by a star salesperson?

Question

How might Doris Radcliff deal with employee morale in light of the extremely high pay demanded by a star salesperson?

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Solution

  1. Understand the Situation: Doris Radcliff needs to first understand the situation completely. She needs to assess the star salesperson's contribution to the company and whether the high pay is justified. She should also consider the impact of this on other employees and the overall morale of the team.

  2. Open Communication: Doris should maintain open communication with all her employees. She should explain the situation to them and the reasons behind the high pay of the star salesperson, if it is justified. This will help in reducing any feelings of resentment or demotivation among the team.

  3. Fairness and Equality: Doris should ensure that there is fairness and equality in the team. If the star salesperson is getting a high pay due to his/her exceptional performance, then Doris should also recognize and reward the efforts of other employees in some way. This will help in boosting their morale.

  4. Training and Development: Doris can also invest in training and development of her employees. This will not only improve their skills but also make them feel valued and appreciated. It can also motivate them to perform better and maybe reach the level of the star salesperson.

  5. Regular Feedback: Doris should provide regular feedback to her employees. She should appreciate their good work and guide them in areas where they need improvement. This will help in maintaining a positive work environment and high employee morale.

  6. Employee Engagement Activities: Doris can also organize some employee engagement activities. This will help in building a strong team spirit and improving employee morale. It will also provide a break from the regular work routine and make the employees feel refreshed.

  7. Re-evaluate Pay Structure: If the high pay of the star salesperson is causing a lot of discontent among the team, then Doris might need to re-evaluate the pay structure. She should ensure that it is competitive and fair, and that it rewards performance and contribution to the company.

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