What is the main goal of personal selling? Increasing company profits Building long-term customer relationships Clearing out inventory Reducing marketing costs
Question
What is the main goal of personal selling?
- Increasing company profits
- Building long-term customer relationships
- Clearing out inventory
- Reducing marketing costs
Solution
The main goal of personal selling is Building long-term customer relationships.
Personal selling involves direct interaction between a salesperson and a potential customer, with the aim of engaging the customer, understanding their needs, and addressing those needs through tailored solutions. Unlike other marketing strategies that may focus primarily on a single transaction, personal selling emphasizes the importance of fostering trust and rapport with customers, which can lead to repeat business and customer loyalty.
Building long-term relationships allows a company to not only secure sales but also gain valuable insights into customer preferences and behaviors. This knowledge can improve product offerings and overall customer experience, paving the way for referrals and enhanced brand reputation. Therefore, while increasing company profits, clearing out inventory, and reducing marketing costs may be associated outcomes, they are typically secondary to the primary aim of cultivating lasting customer relationships.
Similar Questions
What is the primary goal of sales?Options :Maximizing profitIncreasing market shareBuilding customer relationshipsAchieving operational efficiency
The personal presentation by the firm's sales force for the purpose of making sales and building customer relationships is called:
Which promotional tool is known for building immediate sales rather than relationships? Direct marketing Sales promotion Personal selling Public relations
What is the primary concern in the 'selling concept' of marketing? Customer relationships Social responsibility Product quality Overcoming consumer resistance
What is the driving force behind the selling concept? External competition Internal sales targets Consumer needs Stakeholder integration
Upgrade your grade with Knowee
Get personalized homework help. Review tough concepts in more detail, or go deeper into your topic by exploring other relevant questions.