Is grouping customers based on their hobbies an example of the MECE approach? Give valid reasons to support your answer.
Question
Is grouping customers based on their hobbies an example of the MECE approach?
Give valid reasons to support your answer.
Solution
Grouping customers based on their hobbies can be an example of the MECE approach, but it depends on how it's done. MECE stands for Mutually Exclusive, Collectively Exhaustive. This means that in a MECE grouping, each group is distinct with no overlap (mutually exclusive), and all possible groups are considered (collectively exhaustive).
If customers are grouped based on their hobbies in a way that each customer can only belong to one group and all possible hobbies are considered, then it would be a MECE approach. For example, if you have customers with hobbies like reading, cooking, and gardening, and each customer is placed in only one of these groups based on their primary hobby, then it's mutually exclusive. If you've also considered all possible hobbies your customers might have, then it's collectively exhaustive.
However, if a customer can have multiple hobbies and therefore belong to multiple groups, then it's not mutually exclusive. Similarly, if not all hobbies are considered, then it's not collectively exhaustive. In these cases, it would not be a MECE approach.
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